In the old days when you had a computer issue you had to pack up your system, take it to a shop and wait about a week until you finally got it back. Today, that is not the case. Things are a bit different. Now, all you do is call Ring A geek and talk to one of our friendly technicians and everything is done right over the Internet in the comfort of your home. There are a multitude of benefits from having your system repaired online. Probably one of the biggest reasons to do remote is to save gas. Fuel today is not cheap and the prices keep creeping up a little at a time. Once you get used to paying 3.59 the price will go up to 3.65. It will stay there until you get used to that price and then it will go up again. That is the trend with almost everything except remote computer repair. The prices for this service have actually dropped over the past several years. That is why it is such an affordable solution. The second reason that you should use a remote company is time. Time is something that is a premium now days. The days are never long enough to get everything done that needs to be done. When you get your computer serviced by a remote company, you can continue to go about your business around the house or office while your system is being serviced. The next reason is convenience. There is no unplugging, lugging or dragging. When the repair is done, there is no trying to figure out what wire goes where. Your system remains intact through the entire process. Did I mention that it is fast? You system will be ready in an hour or so instead or a week or more. Privacy is a huge concern these days. When you drop your computer off at a shop, the system is out of your sight for days while a tech works on the system. You never know when prying eyes might be looking at your personal stuff or pictures. In a remote call, you can see everything that is going on all the time....
Read MoreIf you are like most computer users, you have had to deal with at least one virus infection in your lifetime. The problem seems to happen when you open your web browser and you are suddenly directed to a new search page that you never saw. Or, you might see a pop up telling you have 2000 errors, click here to remove these errors. Of course, you never installed these programs yourself but where did they come from? Well, the exact answer will most likely never be known but in the following, I can give you some ideas of where you might of picked up the bug. Most virus infections come from overseas and there is no way to track them. What I can say is that you either got it from an infected e-mail or possibly from a bad website. There are tons of websites out there that are infected and if you stray away from the mainstream often, you will eventually find one and get an infected computer. If you are using Outlook, there is a good chance that you eventually will receive an e-mail that is infected. You should never click on links or open attachments unless you are 100% sure what it is and you were expecting it. The safest e-mail system is actually accessing e-mail through the AOL Desktop application. All e-mails are scanned before they reach your desktop. I have never received an infected e-mail through AOL. In addition, you need to be sure Flash is up to date and Java is either uninstalled or set at the highest security setting. If you update your software, be sure you are on the correct website for the software you are updating. We have seen so many calls where the customer went to the wrong website to get the update and received a ton more surprises then they bargained for. For example, if you want to download Firefox, be sure it is coming from the Mozilla website. There are tons of third party locations that offer it as a download and almost all of them mean trouble. Facebook is another place where caution is needed. Be careful where you click. Most operations...
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Read MoreIf you own a computer there is a very real chance that at some point your machine will be infected with a virus and unchecked this virus can cause permanent harm to both your computer and its files but the virus could also steal passwords, bank account information and other personal information. Most computers have anti-virus software installed when it is still at the factory but it is up to you, the user, to ensure that your computer’s virus protection is up to date and adequate for your needs. Even if you do have protection against viruses installed on your machine, if it is out of date or improperly configured your computer and all your information is still at risk! By keeping an updated anti-virus program installed and properly configured your risks at being infected by a virus are considerably lower than if you don’t, but what if your computer is already infected by a virus? As a consultant, I assure you that if you follow these steps and you will be able to bring your computer back to its virus-free status (most of the time :-). The number one thing that you need to do once you realize you may have a virus on your computer is to disconnect from the internet. This can be done either by physically removing your networking cable or turning off your networking connection from within your computer’s operating system. This is important because most viruses are unknowingly distributed by affected computers while the computer owner is left in the dark not realizing that his computer may be infecting others. Once your computer is disconnected from both local networks as well as the internet you need to get down to the task of removing the virus. Hopefully you computer has a sufficient anti-virus program already installed, if this is the case run a full scan using your anti-virus software, many programs require you to restart so the anti-virus software can run before any system software is loaded; this is to ensure that any and all viruses are removed completely. You may have to run your anti-virus software several times to ensure your machine is completely free of all viruses and malicious software. Once...
Read MoreMost of us can’t get through the day without getting on a computer for one reason or another. Some of us make our living sitting behind a computer screen; others simply unwind after a busy day by surfing the web or playing games. While computer are cheaper than ever, and tend to last longer than they did in the past, they are still computers and they are still susceptible to breaking. What Causes a Computer to Break? There are a few things that can happen to a computer that cause them to stop function. First, hardware can burn out and cause problems as it goes through its death rattles. For example, a graphics card (the piece of hardware that handles high end graphics processing) may start to exhibit strange things on the screen. It may be very minor at first, but over time it will get worse until it gets to a point that the card no longer works. The most common issue is often caused by software problems and viruses. These issues can be thrown together into the same generalization because they can be fixed in a similar way. Online computer repair companies are out there to ensure that you have access, sometimes around to clock, to computer technicians that can fix the problems with your computer without having to visit your home. Generally this is done by connecting to your computer and taking control of all the functionality that you are used to. This allows a highly trained professional to go over all of the files and issues that are occurring and work on finding the root issue. Sometimes they need to make a minor fix, other times they will need to spend hours at a time on the computer. Fortunately, in most cases, you won’t need to sit there for the entire time while the computer is worked on. How Do They Access the Computer? Depending on the company you use, you may find that you’ll need to download some specific software which will act as a virtual desktop for your online computer repair technician. They will guide you through the entire process and since you don’t lose the view of your computer screen, you can...
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