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Ring A Geek
1149 sw Fargo Ave
Port saint Lucie Florida, USA

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Toll Free : 1-888-901-GEEK (4335)
Local :1-772-834-3311

Email: info(@)ringageek.com
Web site: www.ringageek.com

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You won't find Ring a Geek advertised on TV commercials, not us! We’re a strong company built on word of mouth referrals by our loyal customers. We’re known for our 100% plus effort devoted to every task we perform. Ring A Geek refuses to treat our customers as a “number”, we are high tech on our repairs and low tech with our customers. Where “good old fashioned” customer service meets the technology of today!


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Do you love being on a technical support team?  Are you 100% client focused? Send your resume and cover letter to: Info(@)ringageek.com to the attention of the technical support hiring manager.

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kim

Anyone that is in the computer repair business should have a computer repair form or forms saved on their own computer to handle repair orders that come in. If you have been in the computer repair business long, you probably know that customers always have the last minute add on task they want you to do as well. This is where having a good change order form can come in handy. When your customer changes their mind, you simply use the change order form to add or adjust their contracts.

So, you want to know exactly what a change order form is and how to use it? Let’s start with the easy explanation. A computer repair form is your initial contract with your client to perform work for them. A change order is added to the original contract or takes place of it to include the last minute repairs they want to add to the original contract. A change order is generally a one or two page outline of the extra time and cost a last minute contract altering extra job will cost. This form lays out the new terms and conditions of extra time, material and disruption of other projects. It also covers you if your client decides to anything else, cancels or reschedules on you. It ensures that you as the repairman are fairly paid and it discourages customers from adding on items at the last minute when a job is already underway.

Change orders can actually make or break your business deal with certain customers. They require revisions of your time and materials quotes and can alter the timeline you have set for completion dates. Don’t engage in large projects unless you are well equipped to handle changes to what the customer wants and are sufficient at using change orders. When using these forms, make sure they are acceptable to both you and your customer. They should always be written up and signed by both parties. If one party does not agree with the change order, either meet in the middle or don’t agree to the project additions. This will only hurt your business if you or your client is not happy with the end results.

When beginning with your client, use a new computer repair form and break the project down into phases or sections. This makes completing the project easier and more agreeable should the need for change orders arise. Completing your project with regular sign offs and in sections gives you a better relationship with your client. This way your client is actually easier to work with when it comes to change orders as well. You are more apt to meet in the middle and get the change done to make both sides happy. If you can, avoid change orders at all if you don’t want to mess with the hassle they can bring. Some repairmen don’t mind what all a change order entails, others do. You as the repairman are the only one that can decide if you want to use them or not. 

 

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